Right of Withdrawal Information

Right of Withdrawal

Right of Withdrawal You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you or a third party named by you, other than the carrier, took possession of the goods (or, in the case of partial deliveries, the last item).

To exercise your right of withdrawal, you must inform us of your decision by means of a clear statement (e.g. by post or email):

beiNova Online Shop [Your Name / Company Name] [Your Street & House Number] [Your Postal Code] Cologne Email: [Your Email Address]

Effects of Withdrawal If you withdraw from this contract, we shall reimburse all payments received from you, including the cheapest standard delivery costs, without undue delay and no later than 14 days from the day on which we received notice of your withdrawal. We will use the same means of payment you used for the original transaction for this reimbursement.

We may withhold reimbursement until we have received the goods back, or until you have provided proof that you have returned the goods, whichever is earlier.

You must return the goods to us (or to the manufacturer address specified by us) without undue delay and in any event no later than 14 days from the day on which you inform us of the withdrawal from this contract.

Return Shipping Costs You must bear the direct costs of returning the goods. For goods that cannot normally be returned by parcel post (e.g. freight goods such as couches or large furniture), these costs are estimated at a maximum of approx. €[amount, e.g. 150].